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Job DescriptionFunctieomschrijvingService Technician (m/f/d) - Human System InterfaceAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.nThat''s our story. Make it your story.This position reports toService Operations ManagerYour role and responsibilitiesYou are a service technician in the specialized department of Human System Interface, focusing on service requests and orders. You are responsible for the execution of service contracts, always keeping time, budget, as well as quality and safety guidelines in mind.nnYour Key responsibilities will be:nntCollaboration in the execution of service contracts and maintenance of systems and installations in the field of critical infrastructure.ntAdministration of Windows servers and clients, networks, backups, group policies, as well as serving as a competent point of contact for technical issues, both remotely and on-site for national and international customers.ntTravel activity is about 50%, of which 70% is within Germany.ntCoordinate and define work processes, execution, etc. on-site with the customer.ntPrepare reports and protocols. Update and supplement related documents such as system overviews, functional, wiring, and circuit diagrams.ntMaintain and increase customer satisfaction by providing excellent service throughout all project phases.ntAct independently with a strong sense of responsibility towards your colleagues and the business, in full alignment with our ABB values for safety and integrity.Qualifications for the roleSuccessfully completed vocational training or technician in the field of information/electrical engineering or a comparable field.Ideally, 2-3 years of professional experience in engineering.Highly familiar with Microsoft operating systems and Microsoft Office applications.Knowledge in the areas of network technology/IT security/virtualization (VMWare)/Active Directory/WSUS/Acronis. Ideally, initial experience with ABB 800xA and ABB Melody.Fluent in German and English, both written and spoken, is required.Clear focus on occupational safety and a strong commitment to consistently adhering to all safety guidelines.A high level of self-motivation, curiosity, and a desire to stay informed about new technologies.Collaborative and solution-oriented working style, along with strong communication skills.BenefitsCanteenEmployee Assistance ProgramEmployee Share Acquisition PlanMore about usWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStorynnInterested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.nnABB AGnYour contact is: ABB PersonalDirektn+49 (0) 621 381 3500nnABB Data Privacy Statement:nIn order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes. Before applying, please read our Fraud Warning.

Created: 2025-04-05